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Secure Remote Specialist

We are currently seeking a Junior Secure Remote Specialist who has a keen interest in Microsoft Purview & Microsoft 365 Copilot to join our team.

Secure Remote Specialist (Junior Role)

CloudAssist are currently seeking a Secure Remote Specialist who has a keen interest of Microsoft Cloud Services, Data Security, and Gen AI to join our team. This is a remote working position, and it is preferred that the candidate has previous experience of working from home whilst interacting successfully with external customers. Onboarding training will be provided for both remote working and delivering customer facing assessments. This role provides an excellent opportunity to enter the remote tech jobs Ireland field.

As a Secure Remote Specialist, you will work remotely from the comfort of your home while working within a dynamic and supportive environment. You should be able to confidently deliver remote assessments to our customer base. The role will require you to work with external customers primarily through Microsoft Teams to identify their challenges & prioritise use cases which will result in a clear path to success for the customer in assisting Microsoft Suite Adoption. You should be an advocate for the customer and put yourself in their shoes to understand their true need and deliver the art of the possible. You should act as a business coach and think about the customer’s business holistically when developing solutions.

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Primary Responsibilities

  • To deliver  Microsoft-tailored assessments to clients covering topics such as:
      • The capabilities of the Microsoft Teams platform.
      • Business process automation using low-code and custom agents through Copilot and Copilot Studio.
      • App governance for IT admins relating to integrating business apps into Teams securely.
      • Adoption (end-user training, workload introductions & support resources).
      • Microsoft Purview solutions including Information Protection, Data Loss Prevention; acting as a data security specialist for customers.
  • Working with clients on Proof of Concept and Pilot initiatives based around Microsoft Data Security and Microsoft 365 Copilot Adoption & Governance.
  • Completing proof of engagement and associated requirements for Microsoft partner engagements.
  • Identify and define technical solutions to enhance business systems and process improvement needs using workflow, data optimisation, and automation tools.
  • Develop and document best practices with regards to assessment delivery.
  • Stay abreast of new Microsoft products and relevant updates to the existing product suite.
  • Become Microsoft certified through formal online proctored Microsoft exams, as required.

Skill Requirements

  • Microsoft 365 Copilot
  • Microsoft Copilot Studio
  • Microsoft Purview & DSPM
  • Microsoft SharePoint & Microsoft Teams
  • Well-organised, self-starter that can work independently with minimal direction. 
  • Effective time management skills including the ability to multi-task, organise and prioritise.
  • Ability to research and grasp technical information across multiple tools whilst interacting with the customer, as a data security specialist.
  • Proven track record of being incredibly resourceful in identifying customer challenges.
  • Be comfortable with change, particularly supporting an evolving product suite.
  • Possess a desire to be a Customer Champion though customer empathy and advocacy.
  • Prioritises communication and presentation skills with the ability to effectively adjust language to the target audience (CFO, CEO, IT, Operations etc.)
  • Study or Degree in an IT related field or have a CompTIA A+ Security Certification. 
  • Interest in working with (but experience not necessary in):
      • JSON 
      • API integrations 
      • SQL 

Additional Requirements

  • We require that the candidate has a quiet and professional workspace with a locked door
    High-speed internet service (25 MB download and 5 MB upload) from a reliable provider.
  • Successful completion of a pre-employment assessment and background check.

CloudAssist Jobs

Check out CloudAssist’s other remote IT jobs Ireland offerings – we are looking to hire new staff across a variety of roles and disciples, as a Microsoft FastTrack-Ready Partner.

CloudAssist Jobs
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